Returns & Refunds

Last updated: October 18, 2026

30-day returns

You can request a return within 30 days after delivery. Skincare must be unopened and unused in its original packaging. Merch must be unworn, unused, and in its original condition with tags, if supplied. Please include proof of purchase.

Start a return

Email yougotgutsandglory@gmail.com with your order number and the item you would like to return. Contact us before sending anything back. We will provide return instructions and the correct return address. Our business mailing address is not automatically the returns address.

Shipping costs

For change-of-mind returns, you pay return shipping. Original shipping charges are not refundable, except where required by law or when the return results from our error. There is no restocking fee.

Damaged, defective, or incorrect items

Contact us as soon as you notice a problem, with your order number and photos if available. We will work with you on a replacement or refund and cover reasonable return shipping when the issue is our responsibility. The unopened requirement does not exclude claims for defective products or your legal rights.

Opened skincare and reactions

Opened skincare is not eligible for a change-of-mind return. If you experience irritation or another product concern, stop use and contact us so we can assess the issue. Patch test before first use.

Refunds and exchanges

After receiving and inspecting an eligible return, we will email you the outcome. Approved refunds are issued to the original payment method within 10 business days. Your bank may take additional time to post the credit. To exchange an item, contact us first so we can confirm availability.

Preorder cancellation

You may request cancellation and a full refund of a paid preorder before it ships by emailing us with your order number. Once shipped, the return terms above apply. Refund and cancellation rights required by law always apply.